Why is owning feelings crucial in crisis intervention?

Owning feelings is crucial in crisis intervention because it allows the worker to be directive as necessary. When a crisis worker acknowledges and expresses their own feelings in a professional context, they establish a sense of authenticity and credibility. This openness can create a more trusting environment, which is essential for effective intervention. It enables the worker to guide the conversation and provide support in a way that feels genuine and engaging for the individual in crisis. By confidently owning their feelings, crisis workers can navigate the complexities of the situation and assertively direct the intervention to achieve positive outcomes. This directiveness is important as it helps the individual focus on the issues at hand and encourages them to explore options and solutions collaboratively.

Additionally, owning feelings fosters a connection between the worker and the individual, leading to more effective communication and potentially opening up pathways for healing and resolution.