Which of the following statements is true regarding communication in online conflict situations?

In online conflict situations, continuous clarification of communication is essential. This is primarily due to the absence of non-verbal cues, such as body language and tone of voice, which are prevalent in face-to-face interactions. Without these cues, messages can be easily misinterpreted, leading to heightened misunderstandings or escalated conflict.

Additionally, the asynchronous nature of many online communications can result in delayed responses, further complicating the dynamics of the interaction. Therefore, actively seeking clarification can help ensure that all parties involved share a mutual understanding of the issues at hand, which is crucial for resolving conflicts effectively.

The other statements do not hold true in the same manner. For instance, conflicts can arise just as frequently or even more so in online scenarios due to anonymity or the inability to perceive immediate emotional reactions. Online communication does not guarantee reduced misunderstandings; in fact, it can often lead to increased miscommunication. Furthermore, the assertion that people are more truthful online lacks reliable evidence; in some cases, anonymity can lead to dishonesty, which complicates the communication process further.