What is a crucial step for workers when beginning with long-term clients?

Establishing effective ground rules is essential when beginning with long-term clients because it creates a framework for the working relationship. Ground rules help define expectations for both the client and the worker, promoting a safe and respectful environment. This foundational step ensures that clients understand the boundaries of the interaction, the nature of confidentiality, and the goals of the sessions. Furthermore, having these rules established can help mitigate misunderstandings and foster trust, which is crucial for a productive therapeutic relationship.

In crisis intervention and long-term client scenarios, clear communication about the structure and flow of sessions allows clients to feel more secure and invested in the process. This sense of safety encourages them to engage more openly in addressing their challenges.