In a crisis intervention, the role of the worker primarily involves:

In crisis intervention, the primary role of the worker is to facilitate the client’s exploration of emotions. This approach is essential as it allows the individual in crisis to express their feelings, thoughts, and concerns in a safe environment. By doing this, the worker helps the client gain insight into their emotional state, which can be instrumental in understanding the roots of their crisis and developing coping mechanisms.

Facilitating this exploration encourages autonomy and empowerment, which are crucial for effective crisis resolution. This process enables clients to articulate their experiences, validate their feelings, and move towards finding their solutions and coping strategies. The worker's role is more about guiding the client through their emotional landscape rather than simply providing answers or taking control of the situation. This therapeutic relationship fosters trust and encourages clients to actively engage in their recovery process.