During crisis intervention, what should a worker prioritize?

Prioritizing the facilitation of clarity and support for the client during crisis intervention is crucial because the primary goal in such situations is to address the immediate needs and emotional state of the individual in crisis. Providing clarity helps the client understand their situation better, which can alleviate confusion and anxiety. This support creates a safe space for the individual, allowing them to express their feelings and thoughts, which is essential for effective crisis resolution.

When clients feel supported and understood, they are more likely to open up, enabling the worker to assess the situation accurately and implement appropriate interventions. Establishing this supportive relationship can also foster trust, which is vital in a crisis scenario, as clients may be feeling vulnerable and may have difficulty engaging with others.

While ensuring one’s own emotional safety is important for the worker, it is secondary to prioritizing the client's needs during a crisis. Developing a detailed action plan and mediating conflicts can be beneficial steps but typically come after establishing rapport and understanding the client's immediate emotional status and clarity needs. Thus, focusing on clarity and support sets a strong foundation for the rest of the intervention process.