Are close-ended questions generally appropriate in crisis intervention?

Close-ended questions are generally not appropriate in crisis intervention because they can limit the client's ability to fully express themselves. In a crisis situation, clients often have complex feelings and thoughts that they may need to articulate to feel heard and understood. Open-ended questions, in contrast, encourage clients to share their experiences in depth, allowing them to explore their emotions and the specifics of their situation.

By restricting responses to simple "yes" or "no," close-ended questions can inhibit deeper conversations that are vital for effective crisis intervention. This lack of open dialogue can prevent the facilitator from uncovering critical information that could help address the client's needs. In such delicate situations, fostering open communication is essential for building trust and providing adequate support.